Order and Delivery

(1) Mooncake Orders

Please place your order at least 48 hours in advance.

For self-collection orders, please visit Capitol Bistro. Bar. Patisserie, 13 Stamford Rd, #01-86/87 Arcade @ The Capitol Kempinski, Singapore 178905, between 11am and 7pm.

For delivery orders, please select the following timeslots:
- 11am to 2pm
- 4pm to 7pm

Delivery slots are subject to availability.

Delivery and self-collection start from 1 September to 6 October 2025. Delivery fee is S$30 per location. Not combinable with any other sales and promotions, and regular orders.

(2) Stay 2 Pay 1 Suite Offers Orders

Advance reservations must be made at least three (3) days prior to arrival and are subject to availability at the point of reservation. Please confirm the voucher validity with the hotel reservations team before making a room reservation. To book, please email reservation.singapore@kempinski.com or call +65 6715 6800, Monday to Saturday, from 9:00 to 18:00, and quote your Shopify order number. Upon arrival at the hotel, please show and redeem the e-voucher at our Front Desk.

(3) Spa and Valmont Orders

Please place your order at least 24-hour in advance.

Please email our Spa team at spa.singapore@kempinski.com for bookings and queries.

Only self-collection is available for Valmont mini luxuries beauty sets, please visit The Spa at The Capitol Kempinski Hotel Singapore, 15 Stamford Road, Singapore 178906.

Complimentary one-time delivery* to one location in Singapore for orders with a minimum spend of S$120 on a single receipt for regular items only, excluding all Festive items and orders.

    (4) Regular Orders

    Please place your order at least two days in advance.

    For self-collection orders, please visit The Boutique at The Capitol Kempinski Hotel Singapore, 15 Stamford Road, Singapore 178906.

    For delivery orders, please select the following timeslots:
    - 11am to 2pm
    - 4pm to 7pm

    Delivery slots are subject to availability.

    Delivery fee is at S$20 per location during the non-festive period, and free delivery applies with total orders above S$120.

    Not combinable with any other sales and promotion orders.

     

    Terms and Conditions

    • For assistance or bulk delivery requests, please call +65 6715 6871 or email boutique.singapore@kempinski.com.
    • Delivery is valid for locations in Singapore and to non-restricted zones only.
    • Delivery slots are subject to availability. 
    • *Free delivery is not applicable to any special occasions or Festive items
    • All perishable food items delivery and takeaway orders must be placed at least 48 hours in advance.
    • Pre-order applies to any selected Festive Orders.
    • Kindly note that items that have been delivered or collected are non-refundable and not exchangeable.
    • All perishable food items are recommended to be enjoyed within 2 hours from delivery. For ensured quality, please consume within the day of delivery and refer to storage instructions enclosed, where applicable.
    • Requested delivery times are estimates, and delays may occur due to weather, road conditions or other unforeseen circumstances.