Order and Delivery

(1) Mooncake 2026 Orders

  • A minimum of 48-hour advance order is required.
  • Delivery or Self-collection is available from 25 August to 25 September 2026.
  • Delivery time is scheduled from 10:00 to 18:00 daily, and the fee is S$40 per location.
  • Estimated delivery times are to be used only as a guide commencing from the date of dispatch. We are not responsible for any delays caused by unforeseen circumstances such as extreme weather conditions or unexpected traffic conditions. For this reason, there may be some delays that are entirely beyond our control.
  • All festive delivered and collected delights are non-refundable and non-exchangeable. Any cancelled orders are non-refundable.
  • All prices are in Singapore Dollars and GST-inclusive.

    Self-Collection
    For self-collection, please pick up your order between 11:00 and 19:00 at The Mid-Autumn Boutique at 15 Stamford, The Capitol Kempinski Hotel Singapore, 15 Stamford Rd, Singapore 178906

 

(2) Sweet Suite Offers Orders

Advance reservations must be made at least three (3) days prior to arrival and are subject to availability at the point of reservation. Please confirm the voucher's validity with the hotel reservations team before making a room reservation. To book, please email reservation.singapore@kempinski.com or call +65 6715 6800, Monday to Saturday, from 9:00 to 18:00, and quote your Shopify order number. Upon arrival at the hotel, please show and redeem the e-voucher at our Front Desk.

    (3) Regular F&B Orders

    Please place your order at least two days in advance.

    For self-collection orders, please visit The Boutique at The Capitol Kempinski Hotel Singapore, 15 Stamford Road, Singapore 178906.

    For delivery orders, please select the following timeslots:
    - 11:00 to 14:00
    - 16:00 to 19:00

    Delivery slots are subject to availability.

    Delivery fee is S$20 per location during the non-festive period, and free delivery applies to orders above S$120.

    Not combinable with any other sales and promotion orders.

     

    Terms and Conditions

    • For assistance or bulk delivery requests, please call +65 6715 6871 or email boutique.singapore@kempinski.com.
    • Delivery is valid for locations in Singapore and to non-restricted zones only.
    • Delivery slots are subject to availability. 
    • *Free delivery is not applicable to any special occasions or Festive items
    • All perishable food items delivery and takeaway orders must be placed at least 48 hours in advance.
    • Pre-order applies to any selected Festive Orders.
    • Kindly note that items that have been delivered or collected are non-refundable and not exchangeable.
    • All perishable food items are recommended to be enjoyed within 2 hours from delivery. For ensured quality, please consume within the day of delivery and refer to the storage instructions enclosed, where applicable.
    • Requested delivery times are estimates, and delays may occur due to weather, road conditions, or other unforeseen circumstances.